Key Portal Features
- Fully configurable submission engine for receiving and routing complaints or inquiries.
- Optimized layout to reduce scrolling and enhance user experience during data entry.
- Customizable appearance with support for light/dark modes and configurable color palettes.
- Supports submission of larger file attachments to accommodate comprehensive documentation.
- Incorporates modern UI widgets such as toggle switches, sliders, and enhanced date/time pickers.
- Accepts custom HTML for display text, enabling rich formatting, embedded links, and styled content.
- Dynamic rules engine with conditional logic and workflow capabilities for complex business requirements.
- Supports hosting multiple forms within a single unified portal interface.
- Allows submitters (public) to securely return and view the details of their submitted complaints/requests.
- Real-time validation and inline user feedback to reduce submission errors and improve accuracy.
- Automated email notifications to submitters (if configured).
- Mobile responsive design ensuring full functionality across desktops, tablets, and smartphones.
- API integration support for seamless data exchange with external systems.
- Form version control and change tracking, including rollback to previous versions if needed.
