Fraud and Abuse Investigations

Fraud remains a significant challenge for government agencies. Despite best efforts, managing a fraud investigation often proves difficult, time-consuming, and potentially fruitless for many organizations. We address this by building a best practices Investigative Application that manages fraudulent data trails while remaining compliant with HR, organizational, and governmental regulations.

At Column, we've developed a holistic approach to investigating fraud by listening to our customers on what they need to keep organized and productive. By offering simple inputs, centralized evidence collection, and streamlined search functions, we help organizations increase overall case solvability.

Fraud Full Stop

Adopting our purpose-built solution for fraud management directly benefits any number of organizations, including health care, unemployment, and department of insurance agencies. The following are a few key features that help investigators:

The Solvability Matrix — Which investigations have the highest likelihood of a positive outcome? What are the highest priorities for your organization? Using predefined data points or user-selected factors, our solvability matrix ensures you're tackling the right cases at the right time for maximum success.
Unified Data — Fraud investigations often include data from a wide variety of sources. These include emails, text messages, video, and physical documents. Storing this data in multiple locations increases the risk of loss, in turn damaging your chances of a successful outcome. Our unified platform keeps all evidence in a searchable, secure database; allowing you to preserve confidentiality and ensure total compliance.
Duplicate Defense — Because fraud investigations are so complex, the existence of duplicate records can significantly slow progress: Investigators must manually determine what is relevant and what is mere repetition. The Column Case solution, meanwhile, includes built-in duplicate detection whenever a report is generated or searched, meaning you only get relevant, actionable results.
Reporting — Report what you need when you need it with the Column Case Reporting Module.
Link Analysis — Automatically links people, locations, and phone numbers to provide a 360 view of a case or the history of a subject.